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Partner Success Story

Intelligence TI Delivers Flexible Email Security Options to Customers with Zerospam

Background

Founded in 1991, Intelligence TI has been a recognized leader in implementing information and communications technologies in the Quebec City and Montreal regions for 30 years, building and managing IT deployments on behalf of its customers in the public, healthcare and education sectors, as well as SMEs across a variety of industries. With more than 300 IT experts, the team at Intelligence TI provides expert guidance for its customers through every step in the IT lifecycle.

Challenge

In 2016, Intelligence TI decided to modernize its business model to become a full-service MSP, with the goal of offering its SMB and enterprise customers a portfolio of cloud-based IT solutions that would succeed in generating a predictable stream of recurring revenue. With this objective in mind, they went in search of the right best-of-breed cloud solutions for their portfolio from which they could build a turnkey branded offering. Among their core criteria for a cloud-based email solution was one that could accommodate a consumption-based payment model, be easily integrated with other solutions, and could provide a simplified and flexible provisioning system that could be either serviced by their own technicians or support self-service capabilities.

Solution

After evaluating a short list of email security vendors that met their technical and business requirements, Intelligence TI signed with Zerospam following a 30-day free trial in late 2016. The team at ProContact has been impressed by the ease with which they can deploy and manage Zerospam, its ability to offer both a consumption-based pricing and self-service model, and the robustness of its analytics. As an Office 365 distributor, Intelligence TI would often have to educate its customers about the varied security limitations of Office 365 and has since found great success promoting Zerospam’s 30-day free trial to them as they appreciate the opportunity to quickly and easily test its capabilities without any long-term commitment. Ever since, Intelligence TI reports that they have yet to disconnect any clients from Zerospam.

“Zerospam is everything you could hope for in a partner and in an email security provider. Their flexible approach has truly enhanced our own business model and we can always count on Zerospam for their expert technical support whenever we might need it.”

JONATHAN LEGAULT, PRESIDENT, INTELLIGENCE TI