Customer Service and Inside Sales Representative

JOB DESCRIPTION

Title: Customer Service and Inside Sales Representative

Who we are?

ZEROSPAM is a cybersecurity global leader that offers a 100% Cloud email security service. The ZEROSPAM solution is a quality B2B service based on artificial intelligence that is deadly accurate and utterly simple. It is sold worldwide through a wide network of over 350 channel partners. ZEROSPAM has a solid reputation for excellence and has enjoyed steady growth since its inception in 2003. It currently serves thousands of SMBs as well as flagship enterprise customers in the private and public sectors. ZEROSPAM is looking for the right candidate to join a dynamic and creative team that successfully develops and markets a winning SaaS in a $650B market.

Responsibilities

The responsibilities associated with this position are essential to the smooth
operation of several departments.

  • The candidate must be technology literate and resourceful enough to be able to quickly master the key aspects of our solution in order to on-board new partners efficiently and competently.
  • Must also have aptitudes for indirect sales as they will be actively supporting our partner’s sales efforts.
  • Many administrative tasks related to our billing processes and to the dispatching of new opportunities to the right team member will also be part of their duties.
  • Finally, the candidate will support our marketing manager with tasks like executing email campaigns, updating our website and managing our social media presence.

This is a highly stimulating position that will enable the right candidate to broaden their horizons and acquire many new and desirable skills in a wide variety of fields.

Requirements

● Experience in a pre-sales role, preferably in a distribution channel
● Good logical with an excellent memory and an ability to master new software quickly
● Good communication skills, ability to create and nurture business relationships
● Personal initiative and good client service instincts
● Strong work ethics, attention to details
● Good working knowledge of Microsoft, Google, Salesforce, Adobe an email marketing software applications
● Excellent spoken and written English, good written and spoken French

Work environment

ZEROSPAM is a people-centric company. We know our best and strongest asset is who we work with, which also extends to our partners and of course our clients! Our offices are located in Rosemont/Petite-Patrie. The atmosphere is relaxed, friendly and collaborative. We leave no stone unturned, value continuous learning, foster trial and error and stay calm at all times. Work life balance and personal growth are fundamental values and strongly encouraged.

Benefits

  • Competitive Compensation - A living wage is not a luxury.
  • Annual fitness allowance - Nerds getting buff.
  • Public Transport Pass - Feel better about polluting less.
  • Medical Coverage - Healthy mind in a healthy body
  • Continuous learning - When you know better, you do better.
  • Flexible schedule - We get work/life balance.

If that's what you're looking for, we want to hear from you.

Send us your resume and cover letter by email jobs@zerospam.ca.

Useful links

" A quality solutions like ZEROSPAM makes our jobs so much easier. "

- A. Beaupré Group ABI
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