Zerospam is now part of the Hornetsecurity Group

Zerospam joined the Hornetsecurity Group in March 2021.

As a result, Zerospam customers have gained powerful new cybersecurity features, helping them to better protect their businesses, all while keeping the local infrastructure and expertise they’ve come to love.

Learn more here.

Benefit from enhanced email security with Hornetsecurity

Using Hornetsecurity solutions, you will benefit from enhanced spam and malware protection. As the highest-rated Email Security provider on Spiceworks with 250+ five-star reviews, Hornetsecurity is tried and tested and is now available to you.

If you are a Zerospam Partner:

Immediately benefit from an expanded range of available services, including archiving, automated email continuity, powerful Advanced Threat Protection, and the most comprehensive cloud security solution for Microsoft 365: 365 Total Protection. Contact your account manager today for more details.

If you are a Zerospam Customer:

More protection for less work: that’s what’s on offer with Hornetsecurity. Outbound filtering is included with all email security services, so don’t forget to activate it. Users all have access to their own allow and deny lists, saving you the trouble of managing their requests. With Hornetsecurity, we protect your time as well as your emails.

Key Hornetsecurity advantages you’ll enjoy:

  • One integrated platform – Centrally manage all features with ease via a robust, German-engineered platform with local support, without having to rely on any third parties.
  • Deep Microsoft Office 365 integration with 365 Total Protection packages.
  • More powerful Outlook Add-In – manage your quarantine and filtering preferences, all without leaving Outlook
    Safe, automated individual
  • Safe, automated individual quarantines for all users makes for less hassle for IT admins
  • 90 days of quarantine and logging – deep records you can easily find what you’re looking for
  • And oh so much more!

With Hornetsecurity, You’re in Safe Hands.

Your Account Managers are here to help:

David Poellhuber

Managing Director Zerospam and Executive VP Hornetsecurity Canada

☎ +1 (514) 917-7528


Oscar Farrera

Channel Manager

☎ +1 (514) 400-9350


Bernardo Reyes

Channel Manager

☎ +1 (514) 553-6243


Frequently Asked Questions

You can access the Control Panel at the following URL:

You can use your previous Zerospam Portal admin account as your Control Panel user name. For the first login, you will need to reset your password. To reset your password , enter and confirm your email address. Once done, you should see the password field. Right below that, you will find the option to reset your password. Our Technical Documentation provides additional information on how to reset your password.

The database updates automatically within 30 seconds of being checked by our filter system. You will be able to check for any new emails almost in real time.

Per default, a user can release emails classified as “Infomail” and “Spam” from the quarantine report. Apart from this, a user can access the Control Panel and release these emails via Email Live Tracking. An Administrator has more options available and can release all quarantined emails out of the Control Panel for all users. The administrator can also grand additional permissions to the users.

That depends on your individual settings. The system allows the setup of a spam report informing users that an email has been quarantined. You can set how often this information is sent via the Control Panel. Every active user set up within the Control Panel can also access Email Live Tracking, allowing them to access their quarantined emails.

Hornetsecurity provides you with a 3-month quarantine for all email categories, with the exception of ‘Rejected’ emails, as those are declined during the SMTP dialogue and therefore never were accepted by our mail servers.

Advanced Threat Protection is a service enabled for all domains and therefore applies to all users.

Yes, it can! This is highly recommended. You can do this by accessing the white-labeling section of the Control Panel. Check the manual for an explanation on how to customize available information.

Your current contract and prices will remain the same. Should you have questions regarding your individual contract, please contact our sales department.

Yes, all services can be tested for 30 days, free of charge. To start a trial, simply enable the service from within the Control Panel. You will see a pop-up, warning you that enabling that service will result in additional charges that will take effect after 30 days. To end the trial, simply disable the service. For any questions regarding the trial period, please contact our sales department.

Improved SPF, DKIM and DMARC functionalities are being included in this upgrade free of charge, providing you with a greater level of protection. Spear Phishing is part of our new ATP product, which also includes full identity infringement protection with our Targeted Fraud Forensics Filters, Virus Sandbox environment protection, and URL re-writing protection. We will give you a special welcome deal for the whole ATP service; for more information, please click here.

Not initially. The same 3 Canadian data centers that were used by Zerospam will be the only data centers used for all Zerospam organizations upgraded to Hornetsecurity. However, once the migration is complete, every new customer (direct or through a Partner) will need to authorize the full Hornetsecurity IP range in their firewall. This will also eventually be required for all customers. The complete IP range to be authorized can be found here.

All in one source – Hornetsecurity offers comprehensive protection for you, as a customer or partner

365 Total Protection Suite

Cloud Security for Office 365

  • 365 Total Protection Business
  • 365 Total Protection Enterprise
  • 365 Total Encryption

Email Security & Compliance

Maximum protection for your email traffic

  • Spam & Malware Protection
  • Advanced Threat Protection
  • Email Encryption

Email Productivity

Enhance and optimize your Email Management System

  • Email Archiving
  • Signature & Disclaimer
  • Continuity Service


365 Total Protection Business

Advanced Microsoft 365 security

  • Email Security
  • Spam & Malware Protection
  • Email Encryption
  • Email Signatures & Disclaimers

365 Total Protection Enterprise

Premium next-level Microsoft 365 security

  • 365 Total Protection Business Features +
  • Advanced Threat Protection
  • Email Archiving
  • Email Continuity

365 Total Protection Enterprise Backup

Complete Email Security and Backup for Microsoft 365

  • 365 Total Protection Enterprise +
  • Backup & Recovery of Mailboxes & Teams
  • Backup & Recovery of OneDrive & SharePoint
  • Backup & Recovery of Endpoints


Spam Filtering

Email Security

Advanced Threat Protection

Email Encryption

Continuity Service

Email Archiving

Signatures & Disclaimers




Hornetsecurity, the Cloud Security Pioneer

Hornetsecurity is a leading email cloud security and backup provider, which secures companies and organizations of all sizes across the world. Its award-winning product portfolio covers all important areas of email security, including spam and virus filtering, protection against phishing and ransomware, legally compliant archiving and encryption — as well as email, endpoint and virtual machine backup, replication, and recovery. Its flagship product (Total Protection Enterprise) is the most extensive cloud security solution for Microsoft 365 on the market.