DNS Services
Highly redundant DNS hosting
Your uninterrupted presence on the Internet depends on the reliability of your DNS service. If, for some reason or another, your DNS service is unavailable, or if it is sending incorrect information, your Web site will go down and you will not be able to receive emails. That is why DNS service is such a critical infrastructure.
Therefore, you need a provider you can trust. Various types of providers offer DNS services, such as Web hosts, Telcos, consultants, Web site developers, etc. Offering DNS services is not very complicated. The tricky part is redundancy.
In fact, to ensure security and availability, your DNS service must be redundant on several independent servers, and on separate networks. If your DNS provider's network goes down, your DNS service will be provided by another one of their networks. That way, your Web site and email service will not be interrupted.
Your DNS provider must also have the technical expertise to properly manage the service and should be able to make any changes that you request as soon as possible. These basic principles may seem obvious. Yet, on the DNS market, many providers simply subcontract a service that they do not offer. They have no control over the service, and have a very poor grasp of it.
Below is a brief overview of the risks when dealing with a DNS provider that does not adhere to basic standards.
| Risk factor | Consequences |
|---|---|
| The service provider only subcontracts a service to a third party. |
The provider does not control the frequency of updates and will not be able to take appropriate action if there are problems. Human errors may cause Web sites, email services and FTP services to go down. |
| The service provider only subcontracts a service to a third party, who in turn subcontracts to another party. In reality, the actual service provider's offices may be in a different time zone or even on another continent. |
The provider is not able to respond to requests for changes quickly and is not able to take immediate action if there are problems. Due to this series of subcontractors, service is slow and complicated. Human errors may cause Web sites, email services and FTP services to go down. |
| All DNS servers are on the same network. |
If there is an interruption on your provider's network, your Web site, email and FTP service will go down. |
| Little or no technical support. |
Little or no advice on DNS changes requested by the customer that may be unadvisable. For example, a customer may want to publish an incorrect SPF record; if the DNS provider is not competent, they will not notice the mistake. |
The solution: ZEROSPAM's highly redundant DNS service!
ZEROSPAM's DNS service is completely redundant on five Tier-1 providers on the Internet backbone. By signing up for this service, you will enjoy the advantages of ZEROSPAM's diversified, highly redundant infrastructure, which increases DNS security and efficiency. We offer primary and secondary DNS services as well as professional technical support.
ZEROSPAM has the expertise to manage complex DNS configurations and its team is able to quickly take action if there's an emergency. The DNS service is offered on a temporary or long-term basis starting at $50 (€40) a month per domain, regardless of traffic. Put your mind at ease by protecting your Internet applications with ZEROSPAM's highly redundant DNS service. Contact us to ask for a service offer.
Are you wondering whether your current DNS provider is reliable? Why not check the service's availability by subscribing to ZEROSPAM's remote monitoring service? You can quickly test your current service for as little as $20 a month. If your provider does not offer a safe, redundant service, this precaution could save you a lot of grief!